Troubleshooting
Check the product's own Installation page first: most have a troubleshooting table for their specific features. These are the problems shared by every resource.
| Problem | Cause and fix |
|---|---|
You lack the required entitlement | The server's license key belongs to a different Cfx.re account than the one that owns the asset. Use a key from the owning account, or transfer the asset to the server owner's account in Cfx Portal. |
| An escrow resource fails to load or says it is encrypted | Server artifacts are too old for escrow. Update FXServer to a recent recommended build. |
No such export ... in resource lumo-... | The resource was renamed or starts later than the one calling it. Keep the original folder name and move its ensure line up. |
| Blank or invisible interface | The folder is incomplete (copied without html/ or web/). Download the zip again and replace the whole folder. Then press F8 and look for red NUI errors. |
| Two prompts, two menus, or things happen twice | An old script for the same job is still running. Remove it (see the product's Installation page). |
Table '...' doesn't exist | The database user cannot create tables. Give it CREATE / ALTER rights or import the product's sql/ file once. |
| Wrong framework detected | Force it in the product's config (Config.Framework = 'esx', or bridge/config.lua for clothing, inventory, multicharacter and spawn). |
| Prices or money do nothing on standalone | Standalone servers have no money. Prices are free there unless the product offers money hooks. |
Before asking for support
Have these ready, it makes the answer much faster:
- product and version (from
fxmanifest.lua) - framework and its version
- FXServer artifact number
- what you did, what you expected, what happened
- the red lines from the server console and from F8
Never send database passwords, license keys or full database dumps.