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Troubleshooting and support — lumo-clothing ​

Turn on debug output first: lumo_debug on in the server console (or Debug = true in bridge/config.lua for the framework layer).

SymptomCause and fix
Console: framework: standalone on a QBCore/Qbox/ESX serverThe core starts after lumo-clothing. Ensure qb-core / qbx_core / es_extended first; the console names the core it found.
database setup statement failedYour database user cannot create or alter tables. Import sql/lumo_appearance.sql, sql/rp_features.sql, sql/framework_identifiers.sql by hand.
No shops, peds or blipssetr lumo:perf 1 is set (performance mode), or all shops are disabled in /lumo_admin.
Look resets after spawn, or two menus openAnother appearance script still runs (qb-clothing, illenium-appearance, fivem-appearance, esx_skin/skinchanger). Stop it.
New characters spawn without the creatorYour character selector starts before lumo-clothing. Ensure lumo-clothing first.
Old looks are gone after switching from illenium / esx_skinThose formats are not converted. Players save a new look at a shop once.
Purchase refused with enough money (standalone)FreeShopping = false without Money hooks, or your hook returns false. See STANDALONE.md.
/takeoff does nothingNeeds an inventory with item metadata (ESX's own cannot) and the items from install/. Or switch Lumo.ClothingItems off.
Job locker not shownYour job/grade is not in Lumo.JobLockers, or (standalone) no Standalone.GetJob.
No laundromatThe lev_laundromat map is not started. Install it or add your own location.
Thumbnails missing / capture failslumo-greenscreener is not running, or one of its three permission lines is missing (two add_filesystem_permission, one add_unsafe_child_process_permission). The console names the resource missing its grant. See INSTALLATION.md → Thumbnails.
Only PNGs, the shop shows placeholdersThe add_unsafe_child_process_permission "lumo-greenscreener" line is missing, so no WebP is made.
Admin commands refusedAdd add_ace group.admin lumo.clothing.admin allow and put yourself in group.admin.

Asking for help ​

Send, from a fresh server start:

  1. The console lines starting with [lumo-clothing].
  2. Your framework and version, your inventory, and the order of ensure lines.
  3. What you did, what you expected, and a screenshot.

Store and support: https://lumo-server.tebex.io/